Chatbots are based on AI to solve every single query that comes to your mind. Developed and maintained by both AI and humans.
What are Chatbots
Chatbots are everywhere nowadays. Companies use them as messaging applications, and by using a variety of technology they can be used as smart speakers and many more.
Chatbots are computer programs designed to interact with customers. It uses artificial intelligence to communicate with users and solve their issues. in actual every way, you can use it in audio, and videos both input and output.
Chat means talking to someone by text and bots means an AI machine which are created by AI tools. There are two types of chatbots 1- bots with artificial intelligence and 2- Application oriented bots. by combining these two you can get the fine rule and intelligent-based chatbot systems.
What are Chatbots used for
chatbots help users to find information regarding their queries. by audio, video, and text you can get data from the chatbots. these are called ‘virtual assistants’. Like Google has its own chatbot ‘Google assistance‘, and ‘ALEXA’ these are ai chatbots that will help to get the data that you are requested.
You can use text and audio to get the info you wanted. you can also talk to chatbots like friends. it can answer almost every single question as it gets all the data from the internet.
Chatbots can operate like FAQs, as they stored some prewritten questions and answers. if the question is easy or moderate level it can answer quickly. if it is complex, it will fail to give you correct answers.
These chatbots operate on machine learning and deep learning of Artificial intelligence.it is based on NLP (natural language processing) for users.
They can understand your language easily. As the developers build all the chatbots with so many query possibilities so that they can solve a wide range of issues from all around the world. people with Spanish, French, and Arabic all languages can interact with chatbots.
Are Chatbots dangerous
No, they are not. they are safe to use. some of the chatbots are already created for user satisfaction and the users create some of them. Nowadays the growth of AI leads to unlimited chatbot possibilities. some AI apps give access to users to create their own chatbots and interact with them.
Only used for solving queries won’t lead you to any kind of danger. it will help you to find your answer to the queries. By chat, email, audio, or any other method which will be 24 hours available for you.
one of the AI apps called ‘ CHARACTER AI‘ leads users to create their own characters and chat with their characters through chatbots. you can talk to the chatbots and name them your favorite celebrities. use this AI app for better knowledge or experience of chatbots.
Is Chatbots safe to use
Yes, chatbots are safe to use. As they will help you to get the data you wanted and you can faster your work by using it for other purposes. it can help you in various ways.
As per companies if you want to put a staff for customer support it will be expensive. but if you put an AI Chatbot that can respond to customer queries efficiently it will reduce costs and operate efficiently in work. Also, it can be available for you 24 hours.
For more info on products and other items, your search on the internet chatbots can help you to pick the right ones. If you have any queries according to the product these chatbots can help you to answer all the questions so that you can pick the suitable item for yourself. It can grow positive customer interaction by satisfying customers.
CHATBOTS EXAMPLES
| user-friendly chatbot | chatbot for WordPress sites |
| WP- chatbot | LivePerson |
| Liveperson | chatbot for omnichannel messaging |
| Drift | chatbot for sales |
| Genesys DX | chatbot for natural language processing |
| Intercom | chatbot for customization |
| salesforce einstein | chatbot for salesforce users |
